Description
Job Description:
Technical Author
Salary - potential to increase with truly exceptional performance at assessment
UNLEASH YOUR POTENTIAL
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams in the UK to address some of the most complex problems in defence, government, safety and security, and transportation. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. https://www.leidos.com/company/global/uk-europe
Are you ready for your next career challenge?
We currently have a vacancy for 2 (two) Technical Authors working on a flagship programme, delivering large scale Cloud Transformation in the UK using agile methodologies.
The role is for an experienced Technical Author dealing with technical descriptions, handbooks and documentation supporting technical deliveries and liaising with the customer.
The successful candidate must have hands on experience of Technical Authorship and document management processes. The ideal candidate, will have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyse complex information is paramount and you have a natural desire to help people comprehend things that are hard to understand. Reporting to the Chief Architect or Chief Engineer with accountability to key stakeholders and the MPS Customer counterpart and the MPS Programme Director, this is a pivotal role within Leidos UK.
Specific Tasks
Develop comprehensive documentation that meets organizational standards
Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
Evaluate current content and develop innovative approaches for improvement
Responsibilities:
Research, outline, write, and edit new and existing content, working closely with various departments to understand project, business and Business as Usual (BAU) requirements
Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Required Skills:
Bachelor’s degree in relevant technical field
Experience as an effective technical writer
Proven ability to quickly learn and understand complex topics
Previous experience writing documentation and procedural materials for multiple audiences
Superior written and verbal communication skills, with a keen eye for detail
Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
General skill sets:
Proven ability to handle multiple projects simultaneously, with an eye for prioritization
Firm understanding of the systems development life cycle (SDLC)
Previous software development experience
Certification through the Society for Technical Communicators
Experience using XML tools to create documentation
Works and thinks in a team to deliver a common goal doing what is necessary to ensure mission success.
Willing to step outside normal skillsets to support the team; self-starter, proactive learning as required.
Identifies potential roadblocks and manages a positive and timely outcome
What do we do for you?
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.
We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:
• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
• Dynamic Working: https://www.leidos.com/sites/g/files/zoouby166/files/2019-11/PDF-Dynamic-Working-Leidos-UK.pdf
Commitment to Diversity
We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone
Pay Range:
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
