Description
IT Support Engineer
Bedford
Provide 1st, 2nd, 3rd line support; track hardware and asset management; configure remote access hardware.
ESSENTIAL DUTIES AND RESPONSIBILITES:
Technical
Responsible for remote support and onsite maintenance of our checkpoint automation, PC and server hardware; Maintain Windows and SQL Server environments; configure and install APC UPS’s;.
Time Management
Shifted between Full time office hours out of office hours dependant on rota
Communication
Direct report to the Support Manager.
Working with Development and Testing implementation departments on checkpoint systems.
Team Working
Working within the Service Department and with the Development and Testing implementation departments on current and future systems
Cross Functional Working
Continually build relationships with internal stakeholders to achieve the successful maintenance of checkpoint assets
Will need to work with the commissioning team to gain controls experience and understanding of the interfaced systems
Health & Safety
Always follow and promote Group and Company policies and procedures
Ensure all Company equipment and personal PPE properly used
Equality
Fully Understand and always adhere to the Company’s Equality Policy at all times
Company Values
All employees must conduct themselves in accordance with our Corporate Company Values and Business Ethics at all times
Skills & Attributes
High level IT knowledge
PLC Controls Background
Experience
Proven experience of technical support
Previous experience in a similar working environment
Solid working knowledge of:
Windows Server
SQL Server
Windows Operating System
Network Infrastructure and cabling
High Level Problem solving
5 Year traceable work history
Fluent Written and Spoken English
Valid UK Passport
Wide ranging technical background
Previous experience in all or some of the following areas:
Automation
Conveyor systems
Control systems
Electrical power systems
Qualifications
IT, Electrical & Controls qualifications to be taken into consideration
Pay Range:
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
