To our valued Leidos candidates:

Coronavirus is on everyone's mind with the effects being felt around the world. The markets are volatile, and we're all concerned for the health and safety of our families, friends, and colleagues. Please know that we're taking all necessary measures to safeguard our employees, customers and the communities in which we live, including following all recommended best practices around social distancing.

With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

Leidos will never ask you to provide payment-related information at any part of the employment application process, nor will Leidos ever advance money as part of the hiring process. And Leidos will communicate with you only through emails that are generated by Leidos.com automated system. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to Chris Scalia, Leidos’ Senior Vice President of Talent Acquisition, at [email protected].

As a company, as a country, as a world, we have confronted challenging moments before. We are confident that, guided by our values and the strength of our community as well as the commitment we have to the important work we do each day, we will find our way through this time together. We will do this with the care and concern for one another and the common good that defines. Please keep those impacted by the virus in your thoughts.

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Job #: R-00015529-OTHLOC-PL-2D1522
Location: Leeds, POST-WYK
Category: Field Operations
Schedule (FT/PT): Full Time
Travel Required: Yes, 50% of the time
Shift: Day
Potential for Telework: No
Clearance Required: None

Description

Job Description:

The primary objective of the Senior Service Architect is to ensure that our customers receive Service Design & solutions which contractually and operationally meet their requirements. These deliverables are produced in collaboration with other solution leads and SME’s. The Senior Service Architect is responsible for the design of Service Offerings and the Service Design and Implementation for customers.

You will have experience in designing full end-to-end service solutions in large scale enterprise environments. Good understanding of enterprise IT technologies and infrastructure components. Highly experienced and qualified in service management frameworks (ITIL) and their practical implementation. Experienced in large scale outsourcing bid responses, particularly government model contract. Ideally SC security cleared.

The successful candidate will be responsible for the creation of the following components:

  • Enterprise service model design
  • Service organisation design.
  • Service management process/procedure definition.
  • Customer engagement (to agree requirements, processes & interfaces).
  • Process work instruction.
  • Service management tool design.
  • Service management / design proposals to customers.
  • Service management consultancy.
  • Change Requests for projects which require out of scope deliverables.

Essential Competencies

  • Excellent written and oral communication skills
  • Working in a pre-sales bid environment / solutions team
  • Able to confidently interact up to CxO level
  • Experience of writing quality proposals and tender documents
  • Commitment & Enthusiasm.
  • Flexible to travel.
  • In-depth Problem Solving skills.
  • Design & Innovation.
  •  ITIL v3 certification
  • Service Design/Architecture/Transition experience.
  • Service Implementation background.
  • Service Management Tool Design (ITSM) & Specification experience.
  • Large scale Service Transition experience

External Referral Bonus:

Ineligible

Potential for Telework:

No

Clearance Level Required:

None

Travel:

Yes, 50% of the time

Scheduled Weekly Hours:

37.5

Shift:

Day

Requisition Category:

Professional

Job Family:

Field Operations

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com.

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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