Leidos requires a talented lead 3rd line engineer to work at our customer’s site in Croydon for at least 4 days per week and be prepared to work flexibly to meet our customer and our delivery priorities. There is also an out of hours on-call requirement as the systems under transition require 24/7/365 support.
In this role, you will be required to provide support to critical national infrastructure applications, working in conjunction with the Leidos 2nd line support team for these applications.
- Have strong stakeholder management and communication skills, in order to achieve delivery of a comprehensive application management service
- Assist transition of the application from the application development teams (other customer suppliers) into support by the Leidos 2nd & 3rd line teams
- Have a strong ability to improve the service support capability/tools/approach in order to move the support solution to a pro-active and automated, alert based approach
- Implement change requests and be an escalation point for out of hour emergency changes
- Have strong experience with the following technologies and support tools including:
- DevOps principles
- Linux OS
- ELK (mainly Kibana)
External Referral Bonus:Ineligible
Potential for Telework:No
Clearance Level Required:Other Clearance
Travel:Yes, 10% of the time
Scheduled Weekly Hours:37.5
Shift:24/7 12 Hour Shift Pattern
Job Family:Systems Engineering
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company’s 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com.
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [email protected].
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.