To our valued Leidos candidates:

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With that in mind, in an abundance of caution, we are canceling all face to face career events, such as job fairs and open house events. In the coming days and weeks, we will be hosting career events virtually, using our online chat tools so that we may continue our hiring practice safely and securely. You can find available virtual career events at https://career-events.leidos.com.

We are using telephone meetings and online chats via Brazen to conduct interviews and hiring discussions, and we are offering options for video interviews so that you can have a virtual face to face meeting with your potential new leader. We do not conduct interviews or extend offers via text or chat based social media, such as WhatsApp or MySpace.

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Job #: R-00056926
Location: Bristol
Category: Testing and Quality Assurance
Schedule (FT/PT): Full Time
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance Required: Other Clearance

Description

Job Description:

Leidos are a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. 

https://www.leidos.com/company/global/uk-europe 

Leidos Europe has an opportunity for an experienced Quality Assurance Advisor (QAA) to support the assurance and improvement activities associated with the Logistics Commodities Services Transformation (LCST) programme. 

The successful candidate will have a strong desire to drive consistent application and development of new working practices. Ideally the candidate will have some experience with quality assurance and control, document management, maintaining assets or continuous improvement.

The candidate will be a proactive agent for change, possess high energy, have a passion for quality, and be self-motivated.

Job Description

Our Quality Management is dedicated consistent application of program controls, to ensure consistency and business continuity for applying standards across the program.

We manage and track Key Performance Indicators, Service Level Metrics and perform Risk Management activities across the program.  Additionally, we conduct root cause analysis and perform continuous improvement through Correction and Corrective Action.

The QAA supports the quality assurance activities across the entire program lifecycle. This includes monitoring the performance/quality measurements to ensure requirement satisfaction for performance measures. 

The QAA will interface directly with business to ensure their quality management systems are implemented and that objective evidence exists to demonstrate compliance to documented plans, processes and procedures.

The QAA serves as the member of a team with the responsibility to ensure the highest quality services, system and subsystems are provided to our customer through the generation and control of program processes, performance of regularly scheduled internal process audits and the consistent facilitation of structured improvement activities. 

Primary Responsibilities:

  • The Quality Assurance Advisor (QAA) is responsible for supporting the internal quality monitoring process and evaluating the performance of processes and procedures, highlighting quality issues.
  • Assisting with the development, implementation, and maintenance of the quality assurance and control system for the program. 
  • Support the business to develop and improve processes and procedures to meet and exceed acceptable quality levels for program performance standards.
  • Maintain a Quality Plan to ensure that all required services are performed in accordance with task order terms and conditions.  Implement procedures in the Quality Plan that identify, prevent, and ensure non-recurrence of marginal performance.  Recommend changes in processes and practices to ensure effectively manage performance.  Assuring compliance to the Quality Plan through internal audit and evaluation.
  • Conduct non-conformance analysis; producing technical reports for deviations to processes and procedures, identify continuous improvement through Correction and Corrective Action.
  • Identify and drive corrective action when any tasks are deficient or substandard. 
  • Ensure adherence to all standards, policies, and best practices.
  • Support the development and collection of performance metrics.  Provide the Head of Compliance with timely metrics and audit outcomes to gauge progress towards quality objectives.
  • Provide input to Quality weekly and monthly reports that provides measurements with trends over time and highlights performance issues with mitigation strategies.  Report quality status and quality issues, with resolution plans, at weekly and monthly status meetings.
  • The QAA will support the MOD requested activities by gathering and collating, project, and operational documents; providing data requested as part of onsite and remote audits; providing access to all source materials and associated metadata.
  • Establish and maintain strong and productive relationships with key stakeholders ensuring that the objectives are understood and incorporated into a framework of continuous improvement.
  • Champion the Quality philosophy.
  • Assisting and supporting complaint investigations.

Basic Qualifications/Experience:

  • Ability to acquire and maintain a UK security clearance (BPSS)
  • Expertise with peer reviews and process auditing.
  • Experience collecting and analysing metrics.
  • Strong communication and writing skills with emphasis on communications.
  • Strong computer skills, including proficiency with MS Office Products (Word, Excel, Visio, PowerPoint, & Project), SharePoint, QA applications and databases.
  • Ability to multi-task, complete tasks with limited supervision, and function in a dynamic, fast-paced environment
  • Knowledge and application of quality tools and techniques.

Preferred Qualifications:

  • Knowledge of ISO 9001.
  • Internal Audit experience.
  • Experience working within a regulated environment.

What do we do for you?
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.
We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:
•             Contributory Pension Scheme
•             33 days Annual Leave (including public and privilege holidays)
•             Access to Flexible benefits (including life assurance, health schemes,

External Referral Bonus:

Ineligible

External Referral Bonus $:

Potential for Telework:

No

Clearance Level Required:

Other Clearance

Travel:

No

Scheduled Weekly Hours:

40

Shift:

Day

Requisition Category:

Professional

Job Family:

Testing and Quality Assurance

Pay Range:

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