Description
Job Description:
Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is our Values, Beliefs and Expectations by which we select, recognise and reward employees. They create the environment that drives us toward our mission. Inspired to make a difference, we are committed to solving the world’s toughest problems.
Passionate about customer success by being determined to understand and respond to our customers’ needs as if they were our own. United as a team, we are bound together by our conviction that ethics and integrity is core to how we operate. Leidos are a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.
https://www.leidos.com/company/global/uk-europe
As a result of some exciting programme wins, we currently have a permanent vacancy for an Asset & Configuration Manager to support the transition & in-service running of an existing IT application and infrastructure solution providing support to a critical operational end user. Applicants must have DV Clearance and be able to work in the Gloucester/ West Country area
THE ROLE YOU WILL PLAY
With minimal supervision, this position is responsible for managing the definition and execution of CM processes and deliverables. This will require managing the definition and execution of software development, network & infrastructure configurations, documentation baselines, Asset Management, CM processes and deliverables. The successful candidate will be responsible for providing weekly metrics reporting, managing baselines and report program progress. The successful candidate will be responsible for interfacing with a small, diverse team to support agile development efforts and Customer stakeholders; requiring the ability to effectively communicate with all members of the team, ranging from technical personnel to program leadership. The successful candidate will be responsible for managing the CMDB, which is hosted on-prem in Microsoft Service Centre.
The successful candidate will have a full understanding of the principles of asset and configuration management, be able to demonstrate past successes in interacting with a wide variety of technologies and stakeholders and be a strong communicator. The successful candidate will also have sufficient technical knowledge to interrogate and direct the interrogation of all types of hardware & network devices to get accurate configuration data. It is desirable but not essential that the successful candidate will also have experience of creating and managing a CMDB within Microsoft Service Centre.
Required Skills:
Demonstrable experience with software configuration management processes, procedures and products
Demonstrable knowledge with managing and overseeing entire release management cycle to include hotfixes, defect tracking, production operations status reporting
Demonstrable experience in documenting releases, risks and in maintaining the schedule of planned releases and ability to lead software release meetings and oversee release team execution to deliver product on-time
Domain knowledge of the internationally recognised CM standards
Demonstrable previous CM experience at this level including process definition and governance
Demonstrable experience of managing assets including documentation, hardware, virtual devices, software, licenses
Demonstrable experience administering and maintaining a CMS for software licensing, asset management and configuration management
Significant knowledge of ITIL V4 and how to define and apply compliant processes within a programme with a view of both continuous improvement and how to transition from existing processes to ITIL V4
Significant experience in complex solutions for large government organisations or private corporations using a diverse engineering and technology team
Keen technical advocate and self-learner up to date with the latest trends and innovations; encourages and inspires those around them.
Strong written and verbal communication skills are required to collaborate with testers, systems engineers, architects, software developers, management as well as ability to work with multiple teams to release software
Demonstrated ability to manage and prioritize multiple tasks and adapt quickly to changing requirements
Familiarity with agile software development processes and products (release and sprint planning, product backlog management/refinement, retrospectives, etc.) and SecDevOps
Establish a process for managing the CMDB
Extract assets from the early CMDB to establish a bill of materials and work with other parties including supply chain so that can be costed and ultimately update the early CMDB
Coordination with the service management organisation to align any required processes or procedures as we take on live services.
Desirable - Experience of using and configuring a CMDB within Microsoft Service Centre
What do we do for you?
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent.
Our reward scheme includes:-
• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, childcare vouchers and cycle to work scheme)
