Responsible for the provision of property, facilities management support services and fleet management within the Security, Detection and Automation and GA property portfolio across EMEAI.
Review and implement consistent processes across offices and sites to achieve optimum efficiencies.
ESSENTIAL DUTIES AND RESPONSIBILITES:
• Formulate and execute the strategic plan to ensure the delivery of efficient and effective support services in relation to the workplace, learning environment and provision of FM services.
Ensure agreed planning activities and delivery plans are monitored and reported on in-line with agreed SLA’s.
• Development of SD&A wide policies and procedures, SLA’s, procurement and contract management.
• Hard FM and asset management/corporate real estate – property strategy
development and implementation, options appraisals and business cases, property management and property transactions (e.g. leases, occupancy agreements), property evaluation (6 facet assessment), planned preventative maintenance, response maintenance, forward maintenance plan and investment plan, project management for capital and maintenance works, and premises health and safety (e.g. fire risk assessments, asbestos, legionella).
• Workplace strategy development to maximise space utilisation and ensure work needs are supported in an efficient and effective manner.
• Provision of soft FM services – Reception, Meeting room administration and set up, catering, cleaning and waste management, mail services, travel, reprographics, security, and office supplies.
• FM information and data management systems – The development,
implementation and ongoing management of the Service Desk, Room Booking
Systems, providing support to Fire Risk and Environmental Management Systems.
Review and manage fleet management and 3rd-party supplier processes and services to ensure a cost effective and service orientated solution is in place
Repsonsible for ensuring EHS fully adhered to across all UK locations. Work In partnership with EHS Manager to ensure that all EHS & COVID-19 processes and best practice is implemented and adhered to consistently across all locations.
Effective delivery of project and operational requirements within agreed deadlines
Highlight all constraints/issues that may impact on delivery of deadlines and project timing plans
Create an environment of open communication
Effectively communicate Facilities strategy & operational requirements to teams
Ensure a 2-way flow of communication to eliminate ambiguity & ensure that responsibility is clearly defined and delegated accordingly
Facilitate and lead regular strategic communication briefings as defined by Corporate and/or Divisional Executives
Excellent communication skills – Written and oral
Continually build relationships with internal and external stakeholders
Cross Functional Working
Work with other managers/leaders to promote a positive & professional approach and drive best practice
Continually build relationships with internal stakeholders to achieve the successful completion of projects
Define and regularly review business processes as required by quality & business improvement directives
Health & Safety
Always follow and promote Group and Company policies and procedures
Ensure all Company equipment and personal PPE properly used
Fully Understand and always adhere to the Company’s Equality Policy at all times
All employees must conduct themselves in accordance with our Corporate Company Values and Business Ethics at all times
Skills & Attributes
Excellent organisation skills and able to manage a broad portfolio of activities
High level of personal resilience
Positive ‘can‐do’ attitude
Proactive approach to performance improvement and organisational change
Confident in engaging with and managing stakeholders
High level of motivation and initiative;
Effective team player
Customer service focus
Ability to constructively challenge proposed operational and workplace needs to ensure efficient and effective use of resources.
Advanced MS office and Excel skills
Experience in the delivery of Programmes involving change management
Demonstrated strategic mindset
Previous experience in all or some of the following areas
Electrical power systems
Educated to Degree level in Facilities Management, Surveying, Engineering or related subject, or demonstrate such a level of equivalent qualifications and experience.
Postgraduate management qualification (e.g. Chartered Surveyor, Chartered Engineer, CIOB, BIFM level 6, or equivalent demonstrable management experience.
Professional Membership of a
Relevant professional association, e.g. RICS, CIBSE, BIFM