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Job #: R-00071409
Location: Whiteley, HAM
Category: Field Operations
Schedule (FT/PT): Full Time
Travel Required: Yes, 25% of the time
Shift: Day
Potential for Telework: Yes, 75%
Clearance Required: Other Clearance

Description

Job Description:

Infrastructure Monitoring Engineer

Looking for an opportunity to make an impact?...

We are in search of an experienced Infrastructure Monitoring Engineer to join our task force. You will be based in Whiteley with expected travel to across different Leidos sites.

Leidos are a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.

https://www.leidos.com/company/global/uk-europe

We are seeing unprecedented success and rapid growth In the UK where, we support Central Government, Government Agencies and Critical National Infrastructure (CNI) customers and ensure they benefit from the best value for their technology investments, whilst safeguarding their staff and our nation through our technical expertise and experience.  In doing this we uphold our values of Integrity, Inclusion, Innovation, Agility, Collaboration and Commitment.  We are really passionate about what we do!

We are seeking an experienced Support engineer with exposure to a suite of monitoring and maintenance utilities primarily CA Spectrum. Where this will become the core utility for estate availability reporting.

We pride our success on teamwork and close collaboration with colleagues and our customer in an exciting and defence environment delivering technical service in a dynamic ITIL environment.

Role Description:

The engineers responsibilities include:

  • Work as part of a dedicated team to define network and server infrastructure monitoring across a large and diverse infrastructure

  • Assist in creating CMDB Service Models

  • Help define monitoring strategy and roadmap creation to deliver

  • Proactive review and response including interaction with the Client.

  • Ability to work in a dynamic agile team

  • Using the customers Case management system Service now.

  • Ability to follow documentation and processes.

  • Ability to update documentation when necessary.

  • Production of implementation and rollout plans.

  • Production of test plans and test procedures.

  • Test execution of build to confirm fit for purpose.

  • Handover/training of support staff post implementation.

Required experience and competencies:

  • Experience of large, diverse IT infrastructures and/or network from operational or support roles

  • IT Service Management background, ideally ITIL, with strong comprehension of Configuration Management

  • Monitoring tools experience such as Opsview, Nagios, Splunk and HP Oneview

  • Network Monitoring tools such as Solarwinds and CA Spectrum

  • Understanding and configuring SNMP / MIB's

  • WoRking with and understanding Event Management data

  • Ability to work in a dynamic agile team

  • Experience in ITIL ICT service delivery on critical infrastructure

  • Excellent communications skills, organisational skills and independent and autonomous working

  • Experience of working under pressure to meet deadlines while handling multiple priorities

  • People skills: able to motive, influence and drive individuals both inside and outside of their direct management

  • Provide up to date and accurate reporting to program and customer

  • Demonstrable ability to adapt to new technologies, skillsets and to learn quickly.

  • The actual work you will perform consists of a blend of operational support alongside the specification and implementation of new network infrastructure as part of a large, diverse, skilled and collaborative team.  Occasional travel to other Leidos and customer sites may be required.  Keeping an eye on the technology landscape is essential, too – identification of new and relevant technologies to solve problems and make improvements is part of the job.  We believe innovation is the lifeblood of customer value – we are all catalysts for innovation and improvement and committed to continuous improvement in everything we do.

  • To work with our talented team and our customers you would need SC clearance, We offer flexible working where possible as part of our people centric culture along with an excellent benefits scheme and 25 days holiday per year as standard holiday, benefits.

Clearance Required:

  • Clearance to Start SC

  • Clearance for Role SC

Salary Range

  • £38,000 - £48,000 p/a, with potential to increase for truly exceptional performance at assessment

What do we do for you?

We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.

We provide an employment package that attracts, develops and retains only the best in talent.

Our reward scheme includes:

•           Contributory Pension Scheme

•           Private Medical Insurance

•           33 days Annual Leave (including public and privilege holidays)

•           Access to Flexible benefits (including life assurance, health schemes, and cycle to work scheme)

Commitment to Diversity:

We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture.  We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. 

If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your need

Pay Range:

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