We are in search of a Infrastructure Engineer for our rapidly growing infrastructure community in Whiteley. This team are at the center of driving innovative solutions and proposing new software development practices for our company. The successful candidate will be working across multiple digital transformation programmes, including the transformation of the UK’s biometrics platform to cloud for one of our key customers.
Who are Leidos?
Leidos are a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.
We are seeing unprecedented success and rapid growth In the UK where, we support Central Government, Government Agencies and Critical National Infrastructure (CNI) customers and ensure they benefit from the best value for their technology investments, whilst safeguarding their staff and our nation through our technical expertise and experience. In doing this we uphold our values of Integrity, Inclusion, Innovation, Agility, Collaboration and Commitment. We are really passionate about what we do!
We are looking for a Support engineer with experience in vMware products Ideally vCenter ESXi and vROPS, any exposure to NetApp FAS based storage or CISCO UCS is an advantage.
We pride our success on teamwork and close collaboration with colleagues and our customer in an exciting and defence environment delivering technical service in a dynamic ITIL environment.
The engineers responsibilities include:
Managing Morning checks and any subsequent remediation.
Proactive review and response.
Monitoring the estate for issues and acting accordingly
Using the customers Case management system Service now.
Working with vendors and their support representatives to resolve issues or hardware failures.
Assisting in Upgrade rollouts and patches.
Ability to follow documentation and processes.
Ability to update documentation when necessary.
Production of implementation and rollout plans.
Production of test plans and test procedures.
Test execution of build to confirm fit for purpose.
Handover/training of support staff post implementation.
Required experience and competencies:
Working with vCenter and ESXi 6.0 as a minimum
Experience with vROPS
Perform vCenter and ESXi Patching
Excellent ability with Active Directory usage.
An understanding of Storage technologies
Perform Windows patching from WSUS.
Have a clear and logical approach to issue resolution and fault diagnosis.
PKI and Certificate Experience
Excellent communications skills, organisational skills and independent and autonomous working
Experience in ITIL ICT service delivery on critical infrastructure
Experience of working under pressure to meet deadlines while handling multiple priorities
People skills: able to motive, influence and drive individuals both inside and outside of their direct management
Provide up to date and accurate reporting to programme and customer
Demonstrable ability to adapt to new technologies, skillsets and to learn quickly.
The actual work you will perform consists of a blend of operational support alongside the specification and implementation of new network infrastructure as part of a large, diverse, skilled and collaborative team. Occasional travel to other Leidos and customer sites may be required. Keeping an eye on the technology landscape is essential, too – identification of new and relevant technologies to solve problems and make improvements is part of the job. We believe innovation is the lifeblood of customer value – we are all catalysts for innovation and improvement and committed to continuous improvement in everything we do.
To work with our talented team and our customers you would need SC clearance, We offer flexible working where possible as part of our people centric culture along with an excellent benefits scheme and 25 days holiday per year as standard holiday, benefits.
Typical Minimum Education & Experience:
Ideally require Bachelor’s degree from an accredited university. We will also consider individuals with equivalent experience.
Clearance for Role: SC
£31,400 - £39,250 p/a, with potential to increase for truly exceptional performance at assessment
What do we do for you?
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.
We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes:
• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, childcare vouchers and cycle to work scheme)
Commitment to Diversity
We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone.
If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs